Star-Wish

Star-Wish Tracking Information

Star-Wish Express (星愿速递) is a cross-border e-commerce logistics service provider based in China, established in 2014. The company’s core mission is to offer comprehensive, professional, and efficient international logistics solutions primarily for online sellers.

Star-Wish focuses on providing stable, safe, and fast transportation from China to various global destinations, including the USA, Canada, Australia, UK, and European countries. Their service portfolio encompasses a range of shipping methods designed to meet diverse e-commerce needs, including:

• ePacket/e-Express: A popular service for small and lightweight packages, typically offering tracking and reasonable delivery times.
• International Special Lines (国际专线): Dedicated routes designed for faster and more stable delivery to specific regions, such as their US Special Line.
• Postal Parcel Services: Economic options suitable for various types of goods.

The company emphasizes core values of integrity, professionalism, efficiency, and innovation in its operations, integrating services such as warehousing, packaging, and international transportation to streamline the logistics process for its clients.

How to Track Star-Wish Packages

Tracking Star-Wish packages is straightforward through several methods:

1. Via the Official Star-Wish Website:

   • Visit the official Star-Wish website at http://www.star-wish.cn/.
   • Locate the tracking inquiry field, which is usually prominently displayed on the homepage. This field is often labeled “物流单号查询” (Logistics Tracking Number Query).
   • Enter your Star-Wish tracking number into the designated input area.
   • Click the query or track button to view the latest status and detailed transit information of your shipment.

2. Via Synctrack Tracking Tool:

   • Obtain Your Tracking Number: Ensure you have your Star-Wish tracking number, which is typically provided by the seller or Star-Wish directly upon shipment.
   • Visit Synctrack: Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Enter Your Tracking Number: Input your Star-Wish tracking number in the designated tracking field.
   • Click “Track”: Click the “Track” button to instantly retrieve and display the comprehensive tracking details of your Star-Wish shipment.

Other methods, such as tracking via a dedicated mobile application or text message services, are not explicitly advertised on their official website.

Star-Wish Tracking Contact Information

For inquiries related to Star-Wish tracking or other logistical support, customers can use the following contact details provided by the company:

• Contact Phone Number: 0755-88849688
• Corporate Email: [email protected]
• Office Location: 4th Floor, Building B, Pengzhou Industrial Park, Fuyuan First Road, Xinhe Community, Fuyong Street, Bao’an District, Shenzhen City, China.

FAQs about Star-Wish Tracking

What is a Star-Wish tracking number?

A Star-Wish tracking number is a unique identification code assigned to your package by Star-Wish or the sender. It allows you to monitor the real-time progress and location of your shipment from dispatch to delivery.

How long does Star-Wish delivery typically take?

Delivery times for Star-Wish packages vary significantly based on the chosen shipping service (e.g., ePacket, international special line) and the destination country. For cross-border e-commerce, general estimates can range from 7 to 20 business days, but specific services may offer faster or slower transit times.

Why is my Star-Wish tracking information not updating?

Star-Wish tracking updates may experience delays due to various factors. These can include transit time between sorting facilities, customs clearance procedures in destination countries, or public holidays. It is common for updates to pause for several days during international transit, especially between major shipping milestones.

What should be done if a Star-Wish package appears lost or severely delayed?

If a substantial amount of time has passed without any Star-Wish tracking updates or the package has not been delivered by the expected timeframe, it is advisable to first contact the seller or sender who arranged the shipment. They possess the necessary information and direct access to initiate an inquiry with Star-Wish regarding the status of the package.