Starex, formally known as Star Express LLC, is an international cargo transportation company established in Azerbaijan in 2017. Specializing in logistics, Starex primarily facilitates the delivery of goods from Turkey and the USA to Azerbaijan. The company positions itself as a key partner for online shoppers, aiming to provide fast, reliable, and affordable solutions for individuals purchasing products from these international markets.
Their services encompass not only the transportation of goods but also include assistance with customs clearance and the provision of warehousing facilities in Turkey and the USA, allowing customers to use a local address for their online purchases before shipment to Azerbaijan. Starex focuses on ensuring customer satisfaction through efficient service delivery and streamlined international shipping processes.
Tracking a Starex package is a straightforward process, offering customers visibility into their shipment’s journey. Here are the primary methods for tracking:
Via the Official Starex Website:
Via Synctrack Tracking Tool:
For inquiries regarding Starex tracking or other services, customers can reach out through the following contact channels:
Their official website typically provides office locations for customer support and package pickup, primarily in Baku, Azerbaijan.
How do I obtain my Starex tracking number?
Your Starex tracking number is typically provided to you once your package is registered or dispatched by the sender, or it can be found in your Starex personal account if you arranged the shipment.
What should I do if my Starex tracking information is not updating?
If your Starex tracking information has not updated for an extended period, it is advisable to contact Starex customer service via the provided phone number or email, quoting your tracking number for assistance.
How long does Starex delivery usually take?
Delivery times for Starex packages vary based on the origin (e.g., Turkey or USA) and the specific service chosen. General estimates are often provided on their website, but specific transit times can be confirmed with customer service or through the tracking updates.
Can I change the delivery address for my Starex package once it’s shipped?
Changing a delivery address for a Starex package once it has been shipped can be challenging and might not always be possible. Contacting Starex customer service immediately with your tracking number is recommended to inquire about potential options.