STIL Express, officially STIL International Logistics (Shenzhen) Co., Ltd., was founded in 2015. The company is a professional logistics service provider primarily focused on cross-border e-commerce logistics. STIL integrates air freight, customs clearance, and overseas distribution services. Its core offerings include dedicated European FBA head-haul services and European parcel services.
STIL is known for its self-developed logistics management system, aiming to provide efficient and stable logistics solutions. Their services are designed to meet the needs of e-commerce sellers, facilitating the transportation of goods from China to various destinations in Europe.
Key services offered by STIL include:
Tracking a STIL package is straightforward using a few methods:
Currently, the official STIL Express website does not explicitly mention tracking via a dedicated mobile app or text message services.
For inquiries regarding STIL tracking or other services, customers can reach out through the following contact details:
1. How do I find my STIL tracking number?
Your STIL tracking number is typically provided by the sender or seller via email confirmation, order details page, or directly on the shipping label.
2. What should I do if my STIL tracking number is not working?
If your STIL tracking number is not providing updates, first ensure you have entered the number correctly. It may take some time for the tracking information to appear after the parcel is picked up. If the issue persists, contact the sender or STIL customer service for assistance.
3. What do different STIL tracking statuses mean?
Common STIL tracking statuses include “In Transit” (package is on its way), “Out for Delivery” (package is with a local courier for delivery), “Delivered” (package has reached its destination), and “Customs Clearance” (package is being processed by customs).
4. How long does STIL delivery typically take?
STIL delivery times vary depending on the destination, service type (e.g., FBA Air Freight Line vs. Small Parcel Line), and customs processing. For specific estimates, refer to the shipping details provided by the sender or contact STIL Express directly.
5. Can I change the delivery address for a STIL package?
Changing the delivery address for a STIL package once it is in transit can be challenging and may not always be possible. It is best to contact STIL customer service as soon as possible with your tracking number to inquire about potential options.