STONE3PL

STONE3PL Tracking Information

STONE3PL is a professional global logistics service provider specializing in freight forwarding from China to the world. Its platform automates shipping, order management, and tracking, handling all paperwork to streamline operations.

• Service offerings include cross-border e-commerce logistics, door-to-door multimodal/FBA (ocean, air, rail, express), port-to-port FCL, and strategically located global warehouses in NORAM, APAC, and EMEA.

• Network & scale: Covers more than 220 countries/regions, partners with 100+ carriers, and serves 8,000+ contract customers, delivering over 50,000 shipments daily with a 99.94% SLA adherence and 99.96% accuracy rate.

• Sustainability efforts: Electronic labels used in 10 million packages saved 16 million sheets of paper; packaging algorithm reduced 600 000 packages; 2 million eco-friendly packaging materials deployed in 2022.

How to Track STONE3PL Packages

1. Via the Official Website

1. Navigate to the Tracking section at https://stone3pl.com/index.php?route=services/track.

2. Enter the tracking number (up to 40, one per line).

3. Click “Track” to display the shipment’s current status, location history, and last-mile updates.

2. Via Synctrack’s Courier Tracking Tool

1. Ensure possession of the STONE3PL tracking number provided by the seller.

2. Visit Synctrack’s Courier Tracking at https://synctrack.io/couriers/ (select Courier Tracking under Free Tools).

3. Paste the tracking number into the input field.

4. Click “Track” to retrieve real-time updates on the shipment’s progress.

STONE3PL Tracking Contact

Shenzhen Headquarter

• Email: [email protected]

• Phone: +86-0755-81466633

• Address: Ground Floor, Building C5, Xin’an Industry Co., No. 2 Industrial Zone, Gushu 2nd Rd., Bao’an, Shenzhen, Guangdong Province, China

FAQs about STONE3PL Tracking

1. How can the status of a STONE3PL shipment be checked?
Enter the tracking number on the official STONE3PL tracking page or input it into a compatible third-party tracker to view real-time status updates.

2. What is the typical delivery timeframe for STONE3PL shipments?
Domestic deliveries often arrive within 1–5 business days, while international transit times depend on the selected service level, customs procedures, and destination.

3. What does the “In Transit, Arriving Late” notification indicate?
This status signals that a shipment has passed its original estimated delivery date, often due to factors such as weather events, customs holds, or carrier network disruptions.

4. Is it possible to update the delivery address after dispatch?
Address changes may be accommodated if requested before the package reaches the final-mile carrier; approval depends on the shipment’s current location within the network.

5. What is the process for filing a claim for a missing or damaged parcel?
Submit the shipment details, proof of value, and any relevant documentation to STONE3PL’s customer support team, who will guide the claimant through the required steps and timelines.