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Sunson Tracking Information

Sunson International Express is an established international freight forwarding company with over 20 years of operational experience. Headquartered in Shenzhen, China, Sunson Express specializes in providing comprehensive logistics solutions across various continents, including North America, Europe, Southeast Asia, the Middle East, and Africa.

Their core services are designed to meet diverse shipping needs, focusing on efficiency, reliability, and cost-effectiveness. These services include:

  • International Express: Offering door-to-door swift delivery services, often leveraging partnerships with major global carriers like DHL, UPS, FedEx, and TNT.
  • Air Freight: Providing options for both airport-to-airport and airport-to-door shipments, suitable for urgent or high-value cargo.
  • Sea Freight: Managing FCL (Full Container Load) and LCL (Less than Container Load) shipments, with services extending from port-to-port to port-to-door delivery.
  • Warehousing & Distribution: Offering secure storage facilities and efficient order fulfillment processes.
  • Customs Clearance: Providing professional customs brokerage to ensure smooth and compliant passage of goods across borders.
  • E-commerce Logistics: Delivering integrated logistics solutions tailored specifically for the demands of the e-commerce sector.

Sunson Express is committed to providing tailored logistics services to its clients globally.

How to Track Sunson Packages

Tracking a Sunson package can be accomplished through multiple methods, ensuring transparency regarding your shipment’s journey.

  1. Via Sunson Official Website:

    • Navigate to the official Sunson International Express website: http://www.sunsonexpress.com/.
    • On the homepage, locate the designated tracking input field, often prominently displayed.
    • Enter your Sunson tracking number into the field.
    • Click the “Track” or similar button to view the current status and detailed tracking history of your package.
  2. Via Synctrack Tracking Tool:

    • Tracking a Sunson package is straightforward using the Synctrack platform.
    • First, secure your Sunson tracking number, which is typically provided by the sender.
    • Next, navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Locate the designated field for tracking numbers and input your Sunson tracking number.
    • Finally, click the “Track” button to access comprehensive details regarding your shipment’s status.

Currently, the Sunson Express website does not explicitly mention tracking via a dedicated mobile app or text message service.

Sunson Tracking Contact Number

For inquiries related to Sunson tracking or other services, their contact information is available on their official website:

  • Contact Phone: +86-0755-23000676
  • Email: [email protected]
  • Office Location:
    • Headquarters: Room 1705, Building A, Yantian Port International Logistics Building, No.1009, North Shenyan Road, Yantian District, Shenzhen, China.
    • Warehouse: No.35, No.3, Guangming Logistics Park, Yongsheng South Road, Guangming District, Shenzhen, China.

FAQs About Sunson Tracking

  1. How do I find my Sunson tracking number?

    Your Sunson tracking number is typically provided by the sender or merchant immediately after your package has been shipped. This number is essential for monitoring your shipment’s progress.

  2. What should I do if my Sunson tracking status hasn’t updated for a long time?

    If your Sunson tracking status remains unchanged for an extended period, it could be due to delays in transit, customs clearance, or internal processing. It is advisable to first wait for a few more days. If the status still doesn’t update, contact Sunson Express customer service using the provided contact details for further assistance.

  3. What does “In Transit” mean for a Sunson package?

    When your Sunson package status shows “In Transit,” it means the package is currently on its way to the destination. It has left the origin facility and is moving through various stages of the shipping process, which may include transportation between hubs, sorting, or awaiting customs clearance.

  4. What if my Sunson package is marked as delivered but I haven’t received it?

    If your Sunson package is marked as delivered but you haven’t received it, first check your mailbox, porch, or any secure locations around your property. Also, inquire with household members or neighbors who might have accepted the package on your behalf. If the package is still not found, contact the sender to initiate an investigation with Sunson Express.