Sunyou Logistics, founded in 2008 and headquartered in Shenzhen, China, specializes in cross-border e-commerce logistics, offering services like Economic Air Mail, warehousing, and global express delivery. The company manages over 30,000 square meters of storage facilities and processes hundreds of thousands of international parcels daily. Key services include low-cost shipping for platforms like AliExpress and Joom, with a focus on small packages and budget-friendly delivery solutions. Sunyou’s infrastructure includes automated sorting systems and partnerships with local couriers for final-mile delivery in destination countries.
Visit Sunyou’s official tracking page.
Enter the tracking number (e.g., SYRM120273923 or SY12345678912345) in the designated field.
Click “Track” to view real-time updates, including location history and delivery status.
Use platforms like Synctrack:
Go to the third-party tracking page.
Input your Sunyou tracking number.
Click “Track” to access detailed logistics information, including customs updates and estimated delivery dates.
Phone Numbers:
Customer Service: +86 400-607-5388, +86 13724534066, +86 18267094077
Complaints: +86 18822893387
Email:
Parcel Tracking: [email protected]
Complaints: [email protected] or [email protected]
Office Location:
9R/9F, Building A, Guanghao International Center, Minzhi Street, Longhua District, Shenzhen, China.
Can I track a Sunyou package without a tracking number?
No. Contact the sender or Sunyou’s customer service with shipment details (e.g., addresses, recipient ID) to retrieve the tracking number.
Why is my Sunyou package stuck in customs?
Delays occur due to customs inspections or unpaid fees. Check for notifications from local customs or Sunyou’s tracking updates for clearance status.
Why isn’t my tracking number updating?
Common causes include system delays, incorrect tracking numbers, or the package not yet scanned. Verify the number and retry after 24–48 hours.
What if my Sunyou package is lost?
Contact Sunyou or the local courier partner (e.g., USPS, FedEx) for assistance. Provide tracking details and shipment information for resolution.