TDE, officially known as Shenzhen Tongda International Freight Forwarding Co., Ltd. (深圳市通达国际货运代理有限公司), is a logistics company approved by the Ministry of Commerce of China. Established with a core philosophy centered on integrity, professionalism, innovation, and efficiency, TDE is committed to providing comprehensive and personalized international freight services. The company aims to be a trusted partner in global logistics, focusing on customer satisfaction and building long-term relationships.
TDE offers a diverse range of international freight forwarding services designed to meet various shipping needs:
Tracking your TDE package allows you to monitor its progress from dispatch to delivery. Here are the primary methods for TDE tracking:
Visit the official TDE website at http://www.sztdgyl.com/. On the homepage, locate the “快件追踪” (Express Tracking) or “物流查询” (Logistics Inquiry) section. Enter your TDE tracking number into the provided field and click the “查询” (Inquire) or “Track” button to view your shipment’s status and details.
Tracking a TDE package is straightforward and efficient using Synctrack. To utilize the Synctrack platform: First, obtain your TDE tracking number, which is typically provided by the seller or sender. Next, navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/. Then, input the TDE tracking number into the designated tracking field. Finally, click the “Track” button to view the detailed shipment status.
TDE’s official website does not publicly specify additional tracking methods such as a dedicated mobile application or SMS notifications for general customer use.
For inquiries related to TDE tracking or other services, you can reach out to TDE using the following contact details:
How to track a TDE package?
To track a TDE package, you can visit the TDE official website at http://www.sztdgyl.com/ and enter your tracking number in the designated “Express Tracking” field. Alternatively, use a third-party tracking platform like Synctrack by entering your TDE tracking number on their website https://synctrack.io/couriers/.
What should be done if the TDE tracking information is not updating?
If your TDE tracking information is not updating, first allow some time (typically 24-48 hours) for the system to refresh. If the status remains unchanged after this period, it is advisable to contact TDE customer service directly using their provided contact number or email to inquire about the shipment’s status.
How can TDE customer service be contacted regarding a tracking issue?
For any TDE tracking issues or general inquiries, you can contact TDE customer service by calling their dedicated phone number: 0755-23091775. Alternatively, you may send an email to [email protected] for assistance.
What types of services does TDE provide for international shipments?
TDE specializes in a range of international logistics services, including International Express (partnering with major carriers like DHL, UPS, FedEx), International Air Transport, International Shipping (Sea Freight) for FCL and LCL, and specialized lines for Hong Kong, Macao, and Taiwan. They also offer export customs declaration and import customs clearance services.