Thailand Post

Thailand Post Tracking Information

Thailand Post, the national postal service of Thailand, boasts a rich history spanning over a century. Established in 1883 as the Department of Post and Telegraph under the reign of King Rama V, it has evolved significantly. In 1977, it transformed into a state enterprise named the Communications Authority of Thailand (CAT). A major restructuring in 2003 led to its separation into Thailand Post Co., Ltd., focusing specifically on postal services, and CAT Telecom Public Company Limited (now National Telecom Public Company Limited).

Thailand Post provides an extensive array of services crucial for both domestic and international communication and commerce. Its core offerings include:

• Mail Services: Domestic and international letter post, postcards, printed matter.
• Parcel Services: Standard parcel post, registered mail, and express mail service (EMS) for both national and global destinations, offering speedier delivery options.
• Logistics Solutions: Beyond traditional mail, it offers comprehensive logistics services, including freight forwarding, warehousing, and e-commerce fulfillment, supporting businesses in their supply chains.
• Financial Services: These include money orders, bill payment services, and various insurance products, leveraging its vast network of post offices.

With an extensive network of post offices and a commitment to innovation, Thailand Post plays a vital role in connecting individuals and businesses across Thailand and with the rest of the world.

How to Track Thailand Post Packages

Tracking Thailand Post packages offers clarity on shipment progress and estimated delivery times. Several methods are available for monitoring your parcels:

1. Via the Official Thailand Post Website:

   • Navigate to the official Thailand Post website at https://www.thailandpost.co.th/.
   • Look for the “Track & Trace” or “Tracking” section, typically found prominently on the homepage.
   • Enter your tracking number into the designated input field.
   • Click the “Track” or “Search” button to view the latest status updates and tracking history for your package.

2. Via Synctrack Tracking Tool:

   • To track a Thailand Post package using Synctrack, first ensure possession of the tracking number provided by the sender.
   • Visit the Synctrack platform at https://synctrack.io/couriers/.
   • Input the tracking number into the specified tracking field.
   • Conclude by clicking the “Track” button to reveal the detailed tracking information for the shipment.

3. Via the Thailand Post Mobile Application:

   • Download the official Thailand Post mobile application, often available as “Track & Trace” or “Thailand Post”, from your device’s app store (iOS or Android).
   • Once installed, open the app and enter your tracking number into the designated field.
   • The app will display real-time updates and can often provide push notifications for significant status changes.

What is Thailand Post Tracking Contact Number

For inquiries related to Thailand Post tracking or other services, customers can reach out through the following official channels:

• Customer Service Hotline: The primary phone number for Thailand Post customer service is 1545. This number is accessible within Thailand.
• Email Support: For written inquiries, including detailed questions about tracking issues or shipment status, contact Thailand Post via email at [email protected].

These contact points are crucial for obtaining assistance, clarifying tracking statuses, or initiating investigations for delayed or lost packages.

FAQs About Thailand Post Tracking

1. What is a Thailand Post tracking number format?

Thailand Post tracking numbers typically consist of 13 alphanumeric characters. They usually begin with two letters indicating the service type (e.g., EE for EMS, RA for Registered Mail, CP for Parcel Post), followed by nine digits, and conclude with “TH” to signify Thailand (e.g., EE123456789TH).

2. Why is my Thailand Post tracking not updating?

Tracking updates can experience delays for several reasons, including high package processing volumes, transit time between scanning locations, customs clearance procedures for international shipments, or public holidays. It is advisable to allow 24 to 48 hours for the tracking information to update after the initial scan or a significant transit leg.

3. What do various Thailand Post tracking statuses mean?

Common tracking statuses include: “Accepted” (package received by post office), “In Transit” (package moving between facilities), “Arrived at destination Post Office”, “Out for delivery” (package is with the delivery staff), “Delivered” (package successfully received by the recipient), and “Unsuccessful Delivery” (delivery attempted but failed, often due to no one being available).

4. What should be done if a Thailand Post package is delayed or lost?

First, check the tracking information for the most recent status. If there is a prolonged delay, no updates, or the package is marked as lost, contact the sender to initiate an inquiry or claim. Alternatively, reach out to Thailand Post customer service directly with your tracking number and all relevant shipment details for assistance.