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The Courier Guy

The Courier Guy Tracking Information

The Courier Guy, established in 2000, is a leading South African logistics provider specializing in local, national, and international deliveries. Their services include door-to-door deliveries24/7 parcel lockerskiosk hubs, and tailored solutions for businesses and individuals. The company operates over 2,500 drivers22 depots, and 1,200 lockers nationwide, emphasizing speed, affordability, and reliability.

How to Track The Courier Guy Packages?

  1. Via Official Website

    • Obtain your waybill number (provided at shipment creation).

    • Visit the official tracking page, enter the number in the designated field, and click “Track” for real-time updates, including location history and delivery status.

  2. Via Synctrack Tracking Tool

    • Retrieve your tracking number from The Courier Guy’s waybill or client portal.

    • Navigate to the Synctrack Tracking Page, input the number, and click “Track” to view shipment details, including estimated delivery timelines and transit checkpoints.

The Courier Guy Contact Information

  • Phone/WhatsApp Support:

    • 24/7 WhatsApp: +27 64 848 1531 or +27 82 823 325449.

    • General inquiries: 010 222 2300.

  • Email[email protected]

FAQs About The Courier Guy Tracking

  1. How long does a parcel stay in a locker?
    Parcels remain in lockers for 36 hours before being transferred to the nearest kiosk at no extra cost.

  2. What if my tracking number is lost?
    Account holders can retrieve the number via the client portal. Non-account users must contact support for assistance.

  3. Why isn’t my tracking status updating?
    Delays may occur due to system updates, customs (for international shipments), or transit issues. Contact support if updates stall beyond 2–3 days.

  4. Can someone else collect my parcel?
    Yes—share your PIN or QR code with the collector. Ensure they are trusted, as the code grants full access.

  5. What are the delivery timeframes?
    Options include Same-Day (1–6 hours)Overnight (next business day), and Economy (2–4 days)