Tianzi

Tianzi Tracking Information

Tianzi Express Co., Ltd. (天子速递有限公司), established in 2012, is a logistics company specializing in cross-border e-commerce logistics. The company primarily offers comprehensive services including international express delivery, international air freight, and international sea freight. Tianzi Express focuses on providing efficient, low-cost, and stable logistics solutions from mainland China and Hong Kong to key international markets such as the United Kingdom, European Union, United States, Canada, Australia, and New Zealand.

Their operational network includes strategically located warehouses in major Chinese cities like Shenzhen, Guangzhou, Yiwu, Shanghai, Dongguan, and Hong Kong. Tianzi Express is dedicated to facilitating global e-commerce by providing reliable express delivery. Their service portfolio extends to specific e-commerce special lines for various regions, overseas warehousing, FBA (Fulfillment by Amazon) first-leg delivery, and various value-added services such as collection, packaging, consolidation, labeling, photography, return services, and shipment insurance.

How to Track Tianzi Packages

Tracking Tianzi packages can be accomplished through straightforward methods:

1. Via the Official Tianzi Express Website:

   • Navigate to the official Tianzi Express website at http://www.tzexp.com/.

   • Locate the tracking input field, which is typically prominent on the homepage or found under a dedicated “Tracking” section.

   • Enter the unique Tianzi tracking number provided for the shipment into the designated field.

   • Click the “Track” button or equivalent to retrieve the latest status and detailed transit information of the package.

2. Via Synctrack Tracking Tool:

   • Ensure the Tianzi tracking number has been obtained from the sender or merchant.

   • Access the Synctrack Tracking Page by visiting https://synctrack.io/couriers/.

   • Input the Tianzi tracking number into the specified tracking field on the Synctrack platform.

   • Click the “Track” button to view the comprehensive tracking details of the shipment.

The official Tianzi Express website does not explicitly list additional tracking methods such as a dedicated mobile application or SMS services. Therefore, the official website and third-party tracking platforms like Synctrack are the primary recommended ways to monitor Tianzi shipments.

Tianzi Tracking Contact Number

For inquiries related to Tianzi tracking or other services, customers can contact Tianzi Express using the following details:

• Phone Number (Shenzhen Headquarters): 0755-23000888

• Email: [email protected]

Office Location (Shenzhen Headquarters):
深圳市宝安区福永街道福围社区福围路华亿工业园A区3栋101
(This address translates to: No. 101, Building 3, Huayi Industrial Park A District, Fuwei Road, Fuwei Community, Fuyong Street, Bao’an District, Shenzhen City, China)

Tianzi Express operates during business hours from Monday to Saturday, 9:00 AM to 6:00 PM (local time).

FAQs about Tianzi Tracking

• What should be done if the Tianzi tracking number is not updating?

  If a Tianzi tracking number shows no updates for an extended period, it is recommended to contact Tianzi customer service directly using their provided phone number or email. Tracking updates can sometimes be delayed due to factors such as customs processing, transit handovers, or scanning delays.

• Which countries does Tianzi Express ship to?

  Tianzi Express primarily provides shipping services from mainland China and Hong Kong to key international destinations including the United Kingdom, European Union, United States, Canada, Australia, and New Zealand.

• What types of services does Tianzi Express offer beyond standard shipping?

  Beyond international express, air, and sea freight, Tianzi Express offers specialized e-commerce lines, overseas warehousing, FBA first-leg delivery, and various value-added services such as collection, packaging, consolidation, labeling, and insurance for shipments.

• How long does it typically take for Tianzi packages to be delivered?

  Delivery times for Tianzi packages depend on the destination country, the specific service chosen (e.g., express, air cargo, sea cargo), and customs clearance procedures. For estimated transit times for a particular route, it is best to inquire directly with Tianzi customer service.

• Is it possible to change the delivery address after a Tianzi package has been shipped?

  Changing the delivery address for a Tianzi package after it has been dispatched can be challenging and is not always guaranteed. It is advisable to contact Tianzi customer service as soon as possible to ascertain the feasibility of such a request and any potential associated procedures or fees.