TIKI

TIKI Tracking Information

PT Citra Van Titipan Kilat, widely known as TIKI, is a prominent Indonesian logistics and courier company. Established in 1970 in Jakarta, TIKI began as a service primarily focused on delivering documents and packages. Over its more than five decades of operation, TIKI has significantly expanded its network across the Indonesian archipelago, evolving into a comprehensive logistics provider. The company prides itself on its widespread distribution network, commitment to service quality, and continuous innovation in delivery solutions. TIKI offers a diverse range of services designed to meet various shipping needs, from urgent express deliveries to cargo services for larger shipments, catering to both individual and business customers across Indonesia and internationally.

How to Track TIKI Packages

Tracking TIKI packages offers multiple convenient methods, allowing customers to stay informed about their shipment’s journey.

1. Via TIKI Official Website:

   The primary method for tracking TIKI shipments is through their official website.

   • Visit the TIKI official website at https://www.tiki.id/.
   • Locate the dedicated tracking field typically found on the homepage. This field is usually labeled “Lacak Kiriman” or “Tracking.”
   • Enter the unique consignment note number (AWB number) provided for the shipment into the designated input box.
   • Click the “Track” or “Lacak” button to retrieve the latest status and detailed journey of the package.
2. Via Synctrack Tracking Tool:

   Synctrack provides an alternative and efficient way to track TIKI packages.

   • Ensure the TIKI tracking number is available. This number is typically provided by the sender.
   • Navigate to the Synctrack Tracking Page at https://synctrack.io/couriers/.
   • Input the TIKI tracking number into the designated tracking field.
   • Click the “Track” button to view the comprehensive tracking details of the TIKI shipment.
3. Via TIKI Mobile Application:

   TIKI also offers a mobile application for both Android and iOS devices. After downloading and installing the app, users can input their tracking number directly into the app’s tracking section to monitor their packages on the go.

4. Via TIKI Customer Service:

   Customers can contact TIKI customer service directly with their tracking number to inquire about the status of their package.

What is TIKI Tracking Contact Number

For direct inquiries regarding TIKI tracking or other services, customers can reach out through the following contact details:

• Customer Service Phone Number: +62 1500125 (This is a call center number, available from within Indonesia as 1500125).
• Customer Service Email: [email protected]
• Head Office Location: Jl. Raden Saleh Raya No. 2, Jakarta Pusat 10330, Indonesia.

FAQs About TIKI Tracking

1. What is a TIKI tracking number?

   A TIKI tracking number, also known as an Air Waybill (AWB) number or consignment note number, is a unique set of digits assigned to each package. This number allows for the identification and monitoring of the shipment’s progress from pickup to delivery.

2. How long does TIKI delivery typically take?

   TIKI delivery times vary based on the service selected and the destination. Services like ONS (Over Night Service) aim for next-day delivery, while Reguler service may take 2-3 days for major cities. Economy services (ECO) generally have longer delivery windows.

3. What should be done if TIKI tracking information is not updating?

   If TIKI tracking information is not updating, it is advisable to wait for a few hours or up to one business day, as there might be a delay in system updates. If the status remains unchanged for an extended period, contacting TIKI customer service with the tracking number is recommended for further investigation.

4. What if a TIKI package is delayed or lost?

   In case of a delayed TIKI package, customers should first check the tracking status for any specific notes or updates. If a package is significantly delayed beyond the estimated delivery time or is believed to be lost, it is crucial to contact TIKI customer service immediately, providing the tracking number and shipment details for assistance.