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TOPLINK (Guangzhou Toplink International Freight Forwarding Co., Ltd. / 广州市联通国际货运代理有限公司) is a logistics company established in 2007 and headquartered in Guangzhou, China. It specializes in providing comprehensive cross-border e-commerce logistics services.

TOPLINK’s core business involves international air, sea, and land transportation, customs clearance, warehousing, and distribution services. The company focuses on integrating global logistics resources and developing advanced IT systems to optimize its service offerings. TOPLINK maintains branches and warehouses in key logistics hubs including Shenzhen, Shanghai, Yiwu, Hong Kong, and Los Angeles in the US.

  • International Express: Collaborates with major global express carriers such as DHL, UPS, FedEx, Aramex, and TNT to offer expedited delivery solutions worldwide.

  • International Dedicated Lines: Provides specialized direct shipping routes to various regions, including the US, Europe, Canada, Australia, Japan, and Southeast Asia, catering specifically to the needs of e-commerce parcels.

  • FBA First-Leg Shipping: Offers end-to-end logistics solutions for Amazon FBA sellers, encompassing air, sea, and rail freight options, along with customs clearance and direct delivery to Amazon warehouses.

  • Air Freight Service: Manages global air cargo shipments, facilitating transportation to and from various international airports.

  • Sea Freight Service: Provides both Full Container Load (FCL) and Less than Container Load (LCL) sea freight services across major global shipping routes.

  • Warehousing Service: Offers comprehensive warehousing solutions, including storage, packaging, labeling, and efficient order processing.

  • International Small Packet: Provides economical shipping options for smaller e-commerce items and parcels.

Tracking a TOPLINK package can be done through multiple convenient methods:

    • Visit the official TOPLINK website: https://www.gz-toplink.com/.

    • Locate the tracking query or shipment tracking section, typically found on the homepage.

    • Enter your unique TOPLINK tracking number into the designated input field.

    • Click the “Query” or “Track” button to view the latest status and detailed progress of your shipment.

  1. Via Synctrack Tracking Tool:

    • Tracking your TOPLINK tracking package is simple and efficient using Synctrack.

    • Obtain Your Tracking Number: Ensure possession of your TOPLINK tracking number, which is typically provided by the seller or sender.

    • Visit Synctrack: Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.

    • Enter Your Tracking Number: Input your TOPLINK tracking number into the designated field.

    • Click “Track”: Select the “Track” button to view the tracking details of your TOPLINK shipment.

For inquiries regarding TOPLINK tracking or other services, customers can use the following contact details:

  • Email: [email protected]

  • General Service Hotlines: +86-020-86716035, +86-020-86716037

  • Guangzhou Headquarters Address: No. 82, Xiangyun West Street, Airport Road, Baiyun District, Guangzhou, China (广州市白云区机场路向云西街82号)

The TOPLINK tracking number is typically provided by the sender or seller once the shipment has been dispatched. It is usually found in the order confirmation email or on the order details page of the retailer’s website.

If the TOPLINK tracking status is not updating, allow some time, as it can take up to 24-48 hours for initial updates to appear. If the issue persists, contact the sender to verify the tracking number or reach out to TOPLINK customer service for assistance.

TOPLINK tracking statuses provide real-time updates on a shipment’s journey. Common statuses include “In Transit” (package is moving), “Out for Delivery” (package is on its way for final delivery), “Delivered” (package has reached its destination), and “Customs Clearance” (package is undergoing customs inspection).

TOPLINK delivery times vary depending on the service selected (e.g., express, dedicated line, air, sea), the origin, and the destination. International shipments can take several days to several weeks, with specific estimates often provided by the sender.

If a TOPLINK package is significantly delayed or believed to be lost, the first step is to contact the sender or retailer who arranged the shipment. They can initiate an investigation with TOPLINK logistics to locate the package or resolve the issue.