TQL TRAX

TQL TRAX Tracking Information

Total Quality Logistics (TQL) was established in 1997 by Ken Oaks in Cincinnati, Ohio. Starting as a small brokerage firm, TQL has grown to become one of the largest third-party logistics (3PL) providers in North America. The company’s core service revolves around connecting customers with freight carriers, managing the complexities of shipping, and ensuring efficient transportation of goods across various modes.

TQL’s services encompass a broad spectrum of logistics solutions, including full truckload, less-than-truckload (LTL), intermodal, drayage, ocean, air, and last-mile deliveries. A key component of their operational excellence is TQL TRAX, their proprietary technology platform. TQL TRAX provides customers with real-time visibility into their shipments, offering functionalities for quoting, booking, and comprehensive tracking of freight movements. This platform is designed to enhance transparency and control for shippers, allowing them to monitor the progress of their cargo from pickup to delivery. The company emphasizes a commitment to integrity, passion, leadership, and continuous improvement, striving to provide reliable and efficient logistics services.

How to Track TQL TRAX Packages

Tracking TQL TRAX packages can be accomplished through several convenient methods, ensuring customers have up-to-date information on their shipments.

• Via the Official TQL Website: The primary method for tracking shipments is through the TQL official website. Customers can navigate to https://www.tql.com/ and locate the “Track a Shipment” or “TRAX Login” section. By entering the unique TQL tracking number provided for their shipment, users can access detailed real-time updates on its location and status. This portal offers a comprehensive view of the entire logistics process.
• Via the TQL TRAX Mobile App: For on-the-go tracking, TQL offers the TQL TRAX mobile application. This app provides similar functionalities to the web portal, allowing users to conveniently monitor their shipments directly from their mobile devices using their TQL tracking number.
• Via Synctrack Tracking Tool: Another efficient way to track TQL TRAX packages is by utilizing a universal tracking platform like Synctrack. Tracking your TQL TRAX tracking package is simple and efficient using this platform. Ensure possession of your TQL TRAX tracking number, which is provided by the shipper. Visit the Synctrack Tracking Page at https://synctrack.io/couriers/. Input your tracking number into the designated field, then click the “Track” button to view the tracking details of your shipment.

TQL TRAX Tracking Contact Number

For direct assistance with TQL TRAX tracking or any other inquiries, customers can reach out to TQL through their official contact channels.

• Phone Number: The general contact phone number for TQL is +1-800.580.3101. This number connects callers to their customer service team, who can provide support regarding shipments, tracking, and other logistics needs.
• Email: While a direct general inquiry email like [email protected] may not be prominently displayed on every page, customers can typically use contact forms available on their website or reach out to their dedicated account representatives for specific shipment-related questions.
• Office Location: TQL’s headquarters is located in Cincinnati, Ohio, with numerous other offices strategically placed across North America to support their extensive network.

FAQs about TQL TRAX Tracking

• What is TQL TRAX?
  TQL TRAX is Total Quality Logistics’ proprietary online customer portal and mobile application that provides shippers with real-time visibility and control over their freight. It allows users to get quotes, book shipments, and track the status and location of their cargo from pickup to delivery.

• How do I obtain a TQL TRAX tracking number?
  A TQL TRAX tracking number is typically provided to the shipper once a load has been booked and dispatched through TQL. This unique identification number is essential for monitoring the progress of your shipment on the TQL TRAX platform or through third-party tracking services.

• What kind of information does TQL TRAX tracking provide?
  TQL TRAX tracking offers comprehensive details, including the current location of the shipment, estimated time of arrival (ETA), past movements, status updates (e.g., picked up, in transit, delivered), and relevant dates and times for various stages of the journey.

• What should I do if my TQL TRAX tracking information is not updating?
  If your TQL TRAX tracking information is not updating, it could be due to various reasons, such as temporary signal loss for the tracking device or a delay in data transmission. It is recommended to wait for a short period and check again. If the issue persists, contact TQL customer service at +1-800.580.3101 for assistance.

• Can I track Less-Than-Truckload (LTL) shipments using TQL TRAX?
  Yes, TQL TRAX is designed to provide tracking capabilities for a wide range of logistics services offered by TQL, including Less-Than-Truckload (LTL) shipments, in addition to full truckload, intermodal, and other freight types.