Transportes de Carga Tresguerras S.A. de C.V., commonly known as Tresguerras, is a prominent Mexican logistics and transportation company with a rich history spanning over 85 years. Founded in 1935 in Celaya, Guanajuato, it has grown to become one of the largest and most recognized freight and parcel services providers in Mexico.
Tresguerras is dedicated to offering integrated logistics solutions, emphasizing efficiency, safety, and reliability. Their core services include:
- Parcel and Courier Services: Handling shipments of various sizes, from small packages to consolidated freight, for both individual and corporate clients.
- Less Than Truckload (LTL) and Full Truckload (FTL) Freight: Transporting goods that do not require a full truck or providing dedicated trucks for larger volumes.
- Logistics and Warehousing: Offering storage, inventory management, and distribution services to streamline supply chains.
- International Freight: Facilitating cross-border shipments, particularly between Mexico and the United States.
The company operates an extensive network across Mexico, with numerous branches, distribution centers, and a large fleet of vehicles, ensuring wide national coverage. Tresguerras focuses on continuous improvement and customer satisfaction, adapting to market demands with advanced technology and professional service.
How to Track Tresguerras Packages
Tracking your Tresguerras package is designed to be straightforward, offering multiple methods to keep you informed about your shipment’s journey.
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Via the Official Tresguerras Website:
The most direct way to track a Tresguerras package is through their official website.
- Visit the Tresguerras homepage: https://www.tresguerras.com.mx/.
- Locate the “Rastreo” (Tracking) or “Rastreo de Guías” section, usually prominent on the main page.
- Enter your tracking number, often referred to as a “Folio” or “Número de Guía”, into the designated field. This number is typically provided by the sender.
- Click the “Buscar” (Search) or “Rastrear” (Track) button to view the real-time status and history of your shipment.
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Via Synctrack Tracking Tool:
Synctrack provides an alternative platform for tracking Tresguerras shipments, offering a universal tracking solution for various carriers.
- Obtain Your Tracking Number: Ensure you have your Tresguerras tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your Tresguerras tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your Tresguerras shipment.
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Via Tresguerras Mobile Application:
Tresguerras also offers a mobile application for convenience, available on both Android and iOS devices. After downloading and installing the app, users can typically access a tracking feature by entering their Folio or tracking number to receive updates on their shipments.
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Via Phone Support:
For personalized assistance, customers can contact Tresguerras directly via phone. By providing their tracking number to a customer service representative, they can receive detailed information about their package status.
For direct inquiries regarding your Tresguerras shipment or other services, you can reach their customer service through the following channels:
Their main offices are located in Celaya, Guanajuato, Mexico, serving as the central hub for their extensive operations. Specific branch locations and contact details can also be found on their official website under the “Contacto” or “Sucursales” section.
FAQs about Tresguerras Tracking
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What is a Tresguerras tracking number (Folio)?
A Tresguerras tracking number, often called a “Folio” or “Número de Guía”, is a unique identifier assigned to each shipment. It allows you to monitor the progress and status of your package from the moment it is dispatched until it reaches its destination. This number is provided by the sender or on the shipping receipt.
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How long does Tresguerras delivery typically take?
Delivery times for Tresguerras shipments vary depending on the origin, destination, and the specific service selected (e.g., standard parcel, express freight). Domestic shipments within Mexico typically range from 1 to 5 business days. International shipments may take longer due to customs clearance and greater distances. The estimated delivery date is often provided at the time of shipment.
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What should I do if my Tresguerras tracking status is not updating?
If your Tresguerras tracking status is not updating, first allow a few hours for the system to refresh, as there might be a delay in scan information. If the status remains unchanged for an extended period (e.g., more than 24-48 hours), it is recommended to contact Tresguerras customer service using the provided phone number or email, providing your tracking number for assistance.
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Can I change the delivery address of my Tresguerras package?
Changing the delivery address for a Tresguerras package once it is in transit can be challenging and is generally subject to specific conditions and fees. It is best to contact Tresguerras customer service as soon as possible with your tracking number to inquire about the possibility of an address change and understand any associated procedures or costs.
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What should I do if my Tresguerras package is lost or damaged?
If your Tresguerras package is lost or damaged, it is crucial to report the issue promptly. First, confirm the status using your tracking number. Then, contact Tresguerras customer service immediately. Provide them with your tracking details, a description of the issue, and any relevant documentation (e.g., photos of damage). They will guide you through the claims process.
+52-800 710 8352 