UBI Smart Parcel

UBI Smart Parcel Tracking Information

UBI Smart Parcel, part of UBI Logistics Limited (founded in 1991), specializes in cross-border e-commerce logistics, offering services like door-to-door delivery, overseas warehousing, and air/ocean freight consolidation25. The company operates in over 200 countries and collaborates with major postal networks (e.g., Australia Post, Canada Post) for last-mile delivery. Key services include fully tracked international shipping, B2C/B2B solutions, and partnerships with platforms like Shopify and AliExpress.

How to Track UBI Smart Parcel Packages?

Method 1: Official Website

1. Visit the UBI Smart Parcel tracking page.

2. Enter your tracking number (e.g., 3698K346543601000935103) in the designated field.

3. Click “Track” to view real-time updates, including transit history and delivery status.

Method 2: Synctrack Tracking Tool

1. Obtain your UBI Smart Parcel tracking number from the seller or confirmation email.

2. Visit Synctrack’s UBI tracking page.

3. Input the tracking number and click “Track” to access shipment details and estimated delivery dates.

UBI Smart Parcel Contact Information

• Global Customer Service:

  • Phone: +86 400-017-6662 (China).

  • Email: [email protected].

• Regional Contacts:

  • Australia: +612 9355 3888

  • Canada: +1 905 678 2257 ext 252

  • Hong Kong: +852 2743 7010.

• Headquarters:
  Room A302-304, Jin Ying Plaza, No. 1518 Min Sheng Road, Pudong, Shanghai, China8.

FAQs About UBI Smart Parcel Tracking

Q1: What is the format of a UBI tracking number?
A UBI tracking number typically has 23 alphanumeric characters, starting with 2–4 digits followed by letters and ending with 18 digits (e.g., 33XJN891549401000931505).

Q2: How long does international delivery take?
Delivery times vary:

• UK/USA/Canada: 4–9 business days.

• Australia/New Zealand: 4–8 business days.

• Europe: 5–10 business days89.

Q3: Why is my tracking status not updating?
Delays may occur due to customs, transit hubs, or logistical disruptions. Contact UBI via +86 400-017-6662 for assistance.

Q4: What if my package is lost or damaged?
File a complaint via [email protected] or call the regional customer service number.

Q5: Can I track multiple packages at once?
Yes. The official UBI tracking tool and third-party platforms like Synctrack support batch tracking (up to 30 numbers)