Udel, officially known as Shenzhen Udel Linkage Supply Chain Co., Ltd. (深圳优递联通供应链有限公司), was established in 2005. The company is a professional logistics service provider primarily focused on cross-border e-commerce logistics. Udel positions itself as a modern comprehensive logistics service provider, emphasizing professionalism, efficiency, and customer service.
Udel’s service offerings are extensive and cater to various shipping needs:
Udel maintains a strong operational presence with branches and warehouses in key Chinese logistics hubs such as Shenzhen, Guangzhou, and Yiwu, as well as in Hong Kong. Beyond China, Udel extends its reach with overseas warehouses in major markets including the US, Canada, UK, Germany, France, Italy, Spain, and Japan, facilitating efficient international logistics and distribution.
Tracking a Udel package provides visibility into its journey from origin to destination. There are multiple ways to monitor your shipment:
Via Udel’s Official Website:
The most direct method is to use the tracking tool available on the Udel official website.
Via Synctrack Tracking Tool:
Synctrack is a universal tracking platform that supports multiple couriers, including Udel.
Other methods such as mobile applications or SMS tracking are not explicitly listed on Udel’s official website as primary tracking options.
For inquiries regarding Udel tracking or other services, customers can reach out via the following contact details:
Udel also maintains several office locations:
1. What is Udel?
Udel, or Shenzhen Udel Linkage Supply Chain Co., Ltd., is a logistics company established in 2005 that specializes in cross-border e-commerce logistics. It offers a wide range of services including international express, air and sea freight, FBA first leg shipping, warehousing, and destination delivery, with operations in China and multiple overseas locations.
2. How can I find my Udel tracking number?
Your Udel tracking number is typically provided by the seller or merchant from whom you purchased goods, or by the sender who dispatched the package. It is usually found in the shipping confirmation email, on the order details page, or on the shipping label.
3. What should I do if my Udel tracking information is not updating?
If your Udel tracking information is not updating, first allow some time (e.g., 24-48 hours) for the system to register new scans, especially after the initial pickup. If the status remains unchanged for an extended period, it is advisable to contact the sender or seller to confirm the tracking number and shipment status. Alternatively, you can reach out to Udel customer service with your tracking number for direct assistance.
4. Does Udel offer international shipping?
Yes, Udel is a prominent provider of international shipping services, including international express, air freight, and sea freight. Their services are designed to facilitate cross-border e-commerce, with a network that includes overseas warehouses in the US, Canada, UK, Germany, France, Italy, Spain, and Japan, in addition to their Chinese hubs.