Via Cargo is a leading logistics and parcel delivery company based in Argentina. Established with a strong focus on connecting people and businesses across the country, the company has built a reputation for reliable and efficient shipping services. Their operations are centered on providing comprehensive solutions for individuals and companies, handling various types of shipments ranging from small parcels to larger cargo.
Via Cargo’s services typically include:
- National parcel delivery: Shipping packages and documents across Argentina.
- E-commerce logistics: Solutions tailored for online businesses, facilitating the delivery of goods purchased through digital platforms.
- Express and standard services: Offering different delivery speeds to meet diverse customer needs.
- Collection and delivery points: A network of branches and agencies where customers can drop off or pick up their shipments, enhancing accessibility.
- Cargo transportation: Handling bulkier items and larger shipments.
The company emphasizes a commitment to customer satisfaction through its extensive network and integrated tracking system, providing visibility of shipments throughout their journey.
How to Track Via Cargo Packages
Tracking a Via Cargo package can be done through multiple convenient methods, ensuring customers can stay informed about their shipment’s progress.
-
Via the Official Via Cargo Website:
The most direct way to track a Via Cargo package is through their official website.
- Visit the official website: Navigate to
https://viacargo.com.ar/.
- Locate the tracking section: On the homepage, a prominent tracking field or a “Seguimiento” (Tracking) section is usually available.
- Enter your tracking number: Input your unique Via Cargo tracking number into the designated field. This number is typically provided at the time of shipment or by the sender.
- Click “Track” or “Consultar”: After entering the number, click the corresponding button to view the real-time status and history of your package.
-
Via Synctrack Tracking Tool:
Synctrack offers a universal tracking solution that supports Via Cargo shipments.
- Obtain Your Tracking Number: Ensure possession of the Via Cargo tracking number, which is provided by the sender.
- Visit Synctrack: Go to the Synctrack Tracking Page at
https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your Via Cargo tracking number in the designated field.
- Click “Track”:** Click the “Track” button to view the tracking details of your shipment.
-
Other Methods (If available):
While the primary methods are the website and third-party trackers, Via Cargo may offer additional ways depending on their service updates:
- Customer Service: Contacting Via Cargo customer service directly with your tracking number can provide detailed updates.
- Mobile Application: Check if Via Cargo offers a dedicated mobile application for tracking and managing shipments.
For direct inquiries regarding Via Cargo shipments, customers can utilize the following contact information:
- Contact Phone: The primary contact number for Via Cargo customer service and tracking inquiries is +54 11 5258-0000.
- Email: While a general public email for tracking is not explicitly listed on their main contact page, specific inquiries often require direct contact via phone or through their website’s contact forms for proper routing.
- Office Location: Via Cargo’s main operations are based in Argentina, with numerous branches and agencies throughout the country. Their central contact point is associated with their main offices in Buenos Aires. It is advisable to check the “Sucursales” (Branches) section on their website for specific local office addresses and contact details if needed.
FAQs about Via Cargo Tracking
How can a Via Cargo package be tracked?
A Via Cargo package can be tracked by entering the tracking number on the official Via Cargo website (https://viacargo.com.ar/) or by using a universal tracking tool like Synctrack (https://synctrack.io/couriers/).
What should be done if the Via Cargo tracking number is not working?
If the tracking number is not providing updates, first ensure it has been entered correctly. If the issue persists, contact the sender to verify the number or reach out to Via Cargo customer service directly with the tracking number for assistance. It might take a few hours for a newly generated tracking number to become active in the system.
What does a “In Transit” or “En Curso” Via Cargo tracking status mean?
“In Transit” or “En Curso” indicates that your Via Cargo package is currently on its way to the destination. It means the package has left the origin facility and is moving through the Via Cargo network, undergoing various stages of sorting and transportation.
How long does Via Cargo delivery usually take?
The delivery time for Via Cargo packages varies depending on the service selected (standard, express), the origin and destination locations within Argentina, and external factors. Estimated delivery times are typically provided at the time of shipment, but actual delivery may be affected by logistical considerations. For precise estimates, consult the sender or Via Cargo directly.
What steps should be taken if a Via Cargo package is delayed or lost?
If a Via Cargo package is significantly delayed beyond the estimated delivery time or appears to be lost, first verify the latest tracking updates. If there’s no progress or the status is unclear, contact Via Cargo customer service using your tracking number for investigation. The sender may also need to initiate a claim with Via Cargo for lost packages.
