Wahana Prestasi Logistik, often referred to simply as Wahana, is a prominent logistics and courier service provider in Indonesia. Established in 1996, the company has built a strong reputation for its commitment to reliable, fast, and secure domestic delivery services. Initially focusing on standard package delivery, Wahana has expanded its service offerings to cater to diverse logistical needs across the archipelago.
The company’s vision centers on becoming a leading logistics provider in Indonesia by consistently delivering service excellence, speed, and accuracy, encapsulated in their motto, "Wahanakan Kiriman Anda" (Wahana Your Shipment). Wahana operates with an extensive network of branches and agents, ensuring widespread coverage and accessibility for its customers throughout Indonesia.
Tracking your Wahana Prestasi Logistik package is designed to be a straightforward process, allowing customers to monitor their shipments effectively. There are primarily two recommended methods for tracking:
Tracking your Wahana Prestasi Logistik package is straightforward and efficient using the Synctrack platform. Follow these steps to use the Synctrack platform:
For direct assistance regarding your Wahana Prestasi Logistik tracking or other service inquiries, you can reach out to their customer service:
Here are some frequently asked questions about Wahana Prestasi Logistik tracking:
How can I find my Wahana Prestasi Logistik tracking number?
Your tracking number, also known as the Air Waybill (AWB) number, is typically provided by the sender at the time of shipment. It is usually found on the shipping receipt or confirmation email.
What should I do if my Wahana Prestasi Logistik tracking number is not found?
If your tracking number yields no results, first double-check that you have entered the number correctly. If the issue persists, the tracking information may not yet be updated in the system (it can take a few hours for the package to be scanned). If after 24 hours there’s still no update, it is advisable to contact the sender or Wahana’s customer service with your AWB number for assistance.
How long does it take for Wahana Prestasi Logistik tracking updates to appear?
Tracking information usually becomes available once the package has been scanned into Wahana’s system at the pick-up or sorting facility. This can vary but typically appears within a few hours of the shipment being handed over to Wahana. Subsequent updates will appear as the package moves through different stages of transit.
What does a "Delivered" status mean for my Wahana Prestasi Logistik package?
A "Delivered" status indicates that your Wahana Prestasi Logistik package has reached its final destination and has been successfully received by the intended recipient or an authorized person at the delivery address. If you believe this status is incorrect, contact Wahana customer service promptly.
Can I track multiple Wahana Prestasi Logistik packages simultaneously?
While the official Wahana website typically allows tracking of one AWB number at a time, some third-party tracking platforms may offer the functionality to track multiple Wahana Prestasi Logistik packages by entering numbers separated by commas or on separate lines. Always check the specific platform’s instructions.