Shanghai West Ocean International Freight Forwarding Co., Ltd. (上海西海国际货物运输代理有限公司), commonly known as West Ocean, was established in 2005. Approved by the Ministry of Commerce of the People’s Republic of China, it operates as a comprehensive international freight forwarding enterprise.
West Ocean specializes in a broad range of logistics services designed to facilitate global trade. Their core services include:
West Ocean emphasizes a commitment to professionalism, efficiency, and a customer-centric approach, aiming to provide high-quality, integrated logistics solutions to its clients worldwide.
Tracking West Ocean packages can be performed through multiple methods to keep informed about shipment progress.
Via the Official West Ocean Website:
http://www.westocean.net/
.Via Synctrack Tracking Tool:
Tracking your West Ocean package is straightforward and efficient. Follow these steps to use the Synctrack platform:
https://synctrack.io/couriers/
.For inquiries regarding West Ocean tracking or other services, direct contact can be made using the following details:
+86 021-36393908
[email protected]
1. What types of shipments can be tracked with West Ocean?
West Ocean tracking is available for various types of shipments handled by the company, including international sea freight (FCL/LCL), international air freight, and international land freight.
2. How do I find my West Ocean tracking number?
Your West Ocean tracking number is typically provided by the sender or the shipping company at the time of booking or dispatch. It is often found on the shipping confirmation, bill of lading, or consignment note.
3. What should I do if my West Ocean tracking information is not updating?
If your West Ocean tracking information is not updating, it may be due to transit delays, customs processing, or a temporary system lag. It is advisable to wait 24-48 hours. If the issue persists, contact West Ocean directly using their provided contact details.
4. Does West Ocean offer international tracking?
Yes, as an international freight forwarder, West Ocean provides international tracking for shipments across its global network, allowing visibility for both import and export movements.
5. How long does it take for West Ocean tracking information to appear after dispatch?
Typically, West Ocean tracking information should become visible within a few hours to 24 hours after the shipment has been picked up and processed. Delays can occur during peak times or if the initial scanning is postponed.