X-Eagle

X-Eagle Tracking Information

X-Eagle is a brand associated with Shenzhen Shipeag International Logistics Co., Ltd. (Shipeag). Established in 2016 with its headquarters in Shenzhen, China, Shipeag has positioned itself as a global cross-border e-commerce logistics service provider. The company’s core mission is to build a comprehensive global cross-border e-commerce supply chain service platform.

Shipeag’s services are designed to offer efficient, secure, and cost-effective logistics solutions. Their offerings include a wide range of services crucial for international trade and e-commerce, such as:

• Cross-border logistics and distribution: Facilitating the movement of goods across international borders.
• Overseas warehousing: Providing storage and fulfillment solutions in key international markets.
• Customs clearance: Managing the necessary documentation and procedures for smooth customs processing.
• Dedicated lines: Offering specialized shipping routes to various regions, including North America (e.g., US dedicated lines) and Europe.
• Postal parcels: Handling standard international parcel shipping.
• FBA (Fulfillment by Amazon) services: Assisting sellers with shipping goods directly to Amazon’s fulfillment centers.
• Express shipping: Providing faster delivery options for urgent shipments.
• Air and sea transport: Utilizing different modes of transport to suit various cargo sizes and delivery timelines.

Shipeag emphasizes a customer-centric approach and continuous innovation to meet the evolving demands of the global logistics landscape.

How to Track X-Eagle Packages

Tracking your X-Eagle (Shipeag) package is straightforward, with multiple methods available to monitor your shipment’s progress.

1. Via the Official X-Eagle (Shipeag) Website:

The official Shipeag website provides a dedicated tracking tool.

• Visit the X-Eagle (Shipeag) official website at https://shipeag.hk/.
• Locate the “Query Tracking” or similar tracking input field, typically found prominently on the homepage.
• Enter your tracking number into the designated box.
• Click the “Query” or “Track” button to retrieve the latest status updates for your package.

2. Via Synctrack Tracking Tool:

Synctrack offers a reliable platform for tracking various couriers, including X-Eagle (Shipeag).

• Obtain Your Tracking Number: Ensure you have your X-Eagle tracking number, which is provided by the seller or shipper.
• Visit Synctrack: Go to the Synctrack Tracking Page at https://synctrack.io/couriers/.
• Enter Your Tracking Number: Input your X-Eagle tracking number in the designated field.
• Click “Track”: Click the “Track” button to view the tracking details of your shipment.

Currently, the X-Eagle (Shipeag) official website does not explicitly mention tracking via a dedicated mobile application or SMS messaging.

X-Eagle Tracking Contact Information

For inquiries related to X-Eagle (Shipeag) tracking or any other logistics services, you can reach out to their customer support using the following details:

• Contact Phone Number: +86 0755-88886666
• Email Address: [email protected]
• Office Location: Room 201, Building C, Rongchao Economic and Trade Building, Intersection of Yintian Road and Xixiang Avenue, Baoan District, Shenzhen, China.

Working Hours:

• Monday to Friday: 09:00 – 18:00 (GMT+8)
• Saturday: 09:00 – 12:00 (GMT+8)

FAQs about X-Eagle Tracking

Here are some frequently asked questions regarding X-Eagle (Shipeag) tracking:

1. How do I find my X-Eagle tracking number?

Your X-Eagle tracking number is typically provided by the seller or sender of your package shortly after the shipment has been processed. It is usually included in your shipping confirmation email, on the order details page of the e-commerce platform, or directly from the sender.

2. What should I do if my X-Eagle tracking information is not updating?

If your tracking information has not updated for an extended period, it could be due to several reasons, such as delays in transit, customs processing, or a temporary gap in scanning. It is advisable to wait a few business days. If the status remains stagnant for too long (e.g., more than 5-7 business days without an update), contact X-Eagle (Shipeag) customer service with your tracking number for assistance.

3. What does “In Transit” mean for X-Eagle tracking?

“In Transit” indicates that your package is currently moving through the logistics network towards its destination. This status covers various stages, including transportation between sorting centers, customs clearance processing, and local delivery preparation. The status will update as the package progresses through different checkpoints.

4. How can I contact X-Eagle (Shipeag) customer service for tracking issues?

You can contact X-Eagle (Shipeag) customer service by calling their dedicated phone number +86 0755-88886666 or by sending an email to [email protected]. Ensure you have your tracking number ready when you contact them.

5. What are the typical delivery times for X-Eagle (Shipeag) packages?

Delivery times for X-Eagle (Shipeag) packages vary significantly based on the chosen service (e.g., dedicated line, express, postal parcel), the origin and destination countries, customs procedures, and unforeseen circumstances like weather or public holidays. Generally, cross-border shipments can take anywhere from a few days for express services to several weeks for standard or economy options. For precise estimates, refer to the shipping information provided by your seller or contact X-Eagle (Shipeag) directly.