Zhejiang Xinjida Supply Chain Co., Ltd. (浙江新吉达供应链有限公司), often referred to as XJD, is a logistics company based in Yiwu City, Zhejiang Province, China. The company focuses on providing a comprehensive range of supply chain services, catering to the growing demands of international trade and e-commerce logistics.
XJD’s service offerings, as presented on their official website, encompass various aspects of modern global logistics. These services are designed to facilitate efficient and reliable movement of goods across borders. Key services include:
While the official website does not detail a specific company history section, its focus on comprehensive supply chain solutions and e-commerce logistics indicates its positioning as a modern logistics provider addressing contemporary shipping needs, particularly within the context of cross-border e-commerce from China.
Tracking your XJD package is straightforward and can be done through multiple reliable methods.
Via XJD Official Website:
Via Synctrack Tracking Tool:
Tracking your XJD package is simple and efficient using Synctrack. Follow these steps to use the Synctrack platform:
XJD’s official website does not explicitly mention tracking via a dedicated mobile app or SMS messages. Therefore, the primary and most reliable methods for tracking XJD packages are through their official website or third-party tracking aggregators like Synctrack.
For inquiries regarding XJD shipments or services, the following contact information is available:
It is advisable to have your XJD tracking number ready when contacting customer service for assistance with a specific package.
How can a user find their XJD tracking number?
The XJD tracking number is typically provided by the sender or seller at the time the package is dispatched. It can usually be found in the shipping confirmation email, on the order details page of the e-commerce platform, or directly from the sender.
What should a user do if their XJD tracking status hasn’t updated for a long time?
If the XJD tracking status has not updated for an extended period, it could be due to various reasons such as customs processing, transit delays, or temporary pauses in scanning. Users should first allow a few extra days for updates. If there’s still no progress, it is recommended to contact XJD customer service with the tracking number for further investigation.
What does “In Transit” or “Customs Clearance” mean for XJD tracking?
“In Transit” indicates that the XJD package is currently on its way to the destination and is moving through various points in the shipping network. “Customs Clearance” means the package has arrived at the border of the destination country and is undergoing inspection and processing by customs authorities, which can sometimes cause delays depending on the local regulations and volume of packages.
Can a user change the delivery address of an XJD package after it has been shipped?
Changing the delivery address for an XJD package once it has been shipped is generally difficult or impossible, especially for international shipments due to logistical complexities and security protocols. It is best to contact XJD customer service immediately with the tracking number to inquire if any modifications are possible, though success is not guaranteed.