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Yamato (ヤマト運輸)

Yamato (ヤマト運輸) Tracking Information

Yamato Transport Co., Ltd. (ヤマト運輸株式会社) is a leading Japanese logistics company, widely recognized for its door-to-door parcel delivery service, known as “Takkyubin” (宅急便).

The company was originally founded in 1919 as a general freight transportation service. A pivotal moment in its history occurred in 1976 with the launch of the Takkyubin service. This innovative concept allowed individuals and businesses to send small parcels directly from their homes or offices, revolutionizing the domestic parcel delivery market in Japan. Yamato Transport has since expanded its services to include a comprehensive range of logistics solutions.

Key services offered by Yamato (ヤマト運輸) include:

  • Takkyubin (宅急便): The core domestic door-to-door parcel delivery service for general goods.
  • Cool Takkyubin (クール宅急便): A specialized temperature-controlled delivery service for perishable items, requiring refrigeration or freezing.
  • Takkyubin Compact (宅急便コンパクト): A cost-effective service for smaller parcels, utilizing dedicated boxes.
  • Takkyubin Time Service (宅急便タイムサービス): Provides guaranteed delivery within specific timeframes.
  • International Takkyubin (国際宅急便): Enables international shipping of parcels.
  • Golf & Ski Takkyubin: Convenient services for transporting sports equipment directly to golf courses or ski resorts.
  • Airport Takkyubin: Allows travelers to send luggage directly to or from airports.
  • Business Solutions: Comprehensive logistics and supply chain services tailored for corporate clients.
  • Value-added services: Include re-delivery options, designated delivery dates/times, cash on delivery (COD), and various drop-off/pickup points (e.g., convenience stores, lockers).

Yamato (ヤマト運輸) is committed to providing convenience and reliability, utilizing a vast network and advanced logistical systems to ensure efficient delivery.

How to Track Yamato (ヤマト運輸) Packages

Tracking a Yamato (ヤマト運輸) package is straightforward using various methods:

  • Via the Official Yamato (ヤマト運輸) Website:

    • Visit the official Yamato (ヤマト運輸) website: http://www.kuronekoyamato.co.jp/.
    • Locate the “荷物お問い合わせ” (Shipment Inquiry) or “お荷物お問い合わせサービス” (Parcel Inquiry Service) section, typically found prominently on the homepage.
    • Enter the 10-digit or 12-digit tracking number (also known as the 送り状番号okurijou bangou) into the designated field.
    • Click the inquiry or track button to view the latest status updates of your shipment.
  • Via Synctrack Tracking Tool:

    • Navigate to the Synctrack Tracking Page: https://synctrack.io/couriers/.
    • Find and select Yamato (ヤマト運輸) from the list of available couriers.
    • Enter the Yamato (ヤマト運輸) tracking number in the provided input field.
    • Click the “Track” button to display the tracking details for your Yamato (ヤマト運輸) package.
  • Via Kuroneko Members (クロネコメンバーズ) Service:

    • For frequent users, registering for the Kuroneko Members service on the Yamato (ヤマト運輸) website or through their dedicated mobile app offers enhanced tracking features.
    • Members can receive automatic package notifications, manage re-delivery requests, and view tracking history directly within their account or the app.
  • Via LINE Integration:

    • Yamato (ヤマト運輸) provides an official LINE account where users can link their Kuroneko Members account. This allows for receiving tracking updates and making delivery management requests directly through the LINE messaging application.

Yamato (ヤマト運輸) Tracking Contact Information

For inquiries regarding Yamato (ヤマト運輸) tracking or general customer service, the following contact details are available:

  • Customer Service Phone Numbers:

    • Toll-Free (Fixed Line): 0120-11-8010
    • Navi Dial (Mobile Phones, charges apply): 0570-200-000
    • These lines are typically available during business hours to assist with tracking inquiries, delivery changes, and other service-related questions.
  • Email/Online Inquiry Form:

    • Yamato (ヤマト運輸) primarily utilizes an online inquiry form for customer support rather than a direct email address. This form can be found on their official website under the “お問い合わせ” (Inquiry) or “お客様サービス” (Customer Service) sections. Users can submit their questions or concerns through this portal.
  • Head Office Location:

    • Address: 2-16-10 Ginza, Chuo-ku, Tokyo 104-0061, Japan (東京都中央区銀座2-16-10)

FAQs about Yamato (ヤマト運輸) Tracking

  1. How long does Yamato (ヤマト運輸) Takkyubin delivery typically take?
    Yamato (ヤマト運輸) Takkyubin delivery for domestic parcels generally takes 1 to 2 days. The exact timeframe depends on the origin and destination, with deliveries to remote areas or Hokkaido/Okinawa potentially requiring additional time.

  2. What should be done if a Yamato (ヤマト運輸) package is delayed or lost?
    If a Yamato (ヤマト運輸) package experiences a significant delay or appears lost, first check the tracking status on the official website for any updates. If the information is unclear or insufficient, contact Yamato (ヤマト運輸) customer service directly with your tracking number for assistance.

  3. Can a Yamato (ヤマト運輸) delivery time or date be changed after shipping?
    Yes, for most Yamato (ヤマト運輸) Takkyubin services, recipients can request a change of delivery date or time. This can typically be done via the official website’s redelivery service, the Kuroneko Members portal/app, or by contacting Yamato (ヤマト運輸) customer service with the tracking number.

  4. What is the format of a Yamato (ヤマト運輸) tracking number?
    A Yamato (ヤマト運輸) tracking number, also known as the 送り状番号 (okurijou bangou), is typically 10 or 12 digits long. This unique identifier is essential for tracking your package.