YCGJ, also known as Yuchen Global Logistics (Shenzhen) Co., Ltd., was established in 2007 and is headquartered in Shenzhen, China. The company specializes in providing integrated logistics solutions with a strong focus on international express services and international air freight.
YCGJ positions itself as a global logistics service provider, aiming to cover over 200 countries and regions worldwide. Their core philosophy emphasizes customer-centricity, integrity, professionalism, and innovation.
YCGJ is committed to delivering fast, safe, and efficient logistics services, particularly for the burgeoning cross-border e-commerce sector.
Tracking your YCGJ package is straightforward, with multiple methods available to monitor your shipment’s progress.
YCGJ’s official website does not explicitly mention tracking via a dedicated mobile app or SMS services; therefore, the official website and third-party tracking platforms like Synctrack are the primary recommended methods for tracking.
For inquiries regarding your YCGJ tracking or other logistics services, you can reach out to YCGJ using the following contact details found on their official website:
YCGJ (Yuchen Global Logistics (Shenzhen) Co., Ltd.) is a Chinese logistics company established in 2007. It specializes in international express, international air freight, and integrated global logistics solutions, offering services across numerous countries and regions, especially for cross-border e-commerce.
You can track your YCGJ package by visiting their official website at http://www.ycex-cn.com/ and entering your tracking number in the designated field. Alternatively, you can use third-party tracking platforms like Synctrack (https://synctrack.io/couriers/) by inputting your YCGJ tracking number.
If your YCGJ tracking information is not updating, it could be due to several reasons, such as delays in scanning packages, customs clearance procedures, or transit times between facilities. It is advisable to wait 24-48 hours for updates. If there’s still no progress, contact YCGJ customer service using the provided contact numbers or email for further assistance.
The delivery time for YCGJ packages varies significantly based on the destination country, the specific service chosen (e.g., express, air freight, sea freight), customs processing, and unforeseen transit delays. While express services are generally faster, international shipments can take anywhere from a few days to several weeks. Refer to the estimated delivery times provided at the time of shipping or contact YCGJ for more precise information.
If your YCGJ package is experiencing significant delays beyond the estimated delivery time, or if the tracking status indicates a potential loss, the first step is to contact YCGJ customer service. Provide them with your tracking number and details of the issue. They will investigate the shipment status and guide you through the next steps, which may involve filing a claim or initiating a search.