YJ Express, also known as YueJia Express (粤嘉国际物流), is an international logistics service provider established in 2011. It primarily focuses on cross-border e-commerce logistics, offering a range of services designed to facilitate shipments from China to various global destinations, including the United States, Europe, Canada, Australia, and other regions.
YJ Express positions itself as a comprehensive logistics solution provider, emphasizing efficiency, stability, and customer service. The company has developed a robust operational network, including multiple branches in China’s major logistics hubs such as Shenzhen, Guangzhou, and Yiwu, and a global logistics system.
Their core services include:
- Dedicated Line Services: These are specialized shipping routes tailored for specific countries or regions (e.g., US special lines, European special lines) that offer faster transit times and streamlined customs clearance for e-commerce parcels.
- International Express Services: YJ Express collaborates with major global express carriers like DHL, UPS, FedEx, and TNT to provide international parcel delivery, offering a balance of speed and reach.
- FBA Head-haul Services: This service is specifically designed for Amazon sellers, facilitating direct shipping of goods from China to Amazon’s fulfillment centers (FBA warehouses) worldwide.
- Overseas Warehousing Services: YJ Express provides overseas warehousing solutions, allowing businesses to store products closer to their end customers for faster order fulfillment and distribution.
YJ Express aims to provide reliable and cost-effective logistics services for the growing cross-border e-commerce market, leveraging its network and expertise in international shipping and customs procedures.
How to Track YJ Packages
Tracking your YJ package is essential for monitoring its journey. There are primarily two straightforward methods available:
- Via the Official YJ Express Website:
- Navigate to the official YJ Express website at http://www.yjwl-express.com/.
- On the homepage, locate the tracking section, usually prominently displayed with a field for “Tracking Number” or “查询单号” (Query Waybill Number).
- Enter your YJ tracking number into the designated input field.
- Click the “Track” or “查询” (Query) button to retrieve the latest status updates and tracking history for your YJ shipment.
- Via Synctrack Tracking Tool:
- Obtain your YJ tracking number, which is provided by the seller or shipper.
- Visit the Synctrack Tracking Page by going to https://synctrack.io/couriers/.
- Locate the search bar and input your YJ tracking number in the designated field.
- Click the “Track” button to view the comprehensive tracking details of your YJ shipment.
The YJ Express website does not explicitly advertise additional tracking methods such as mobile applications or SMS/text message updates on its public pages.
For inquiries regarding YJ tracking or other services, you can reach out to YJ Express using the following contact details, primarily found on their official website:
- Contact Phone Number: 0755-89688000
- Email Address: [email protected]
- Main Office Location: Shenzhen, China.
- Specific branch addresses might be available on their contact page, such as Shenzhen, Guangzhou, and Yiwu branches.
FAQs about YJ Tracking
Here are some common frequently asked questions regarding YJ tracking:
If your YJ tracking number is not working, first ensure you have entered it correctly, without any typos. It can take 24-48 business hours for the tracking information to be updated in the system after a package is shipped, especially for international shipments. If the issue persists after this timeframe, it is recommended to contact the seller or the YJ Express customer service with your tracking number for assistance.
YJ tracking information is typically updated as the package moves through different stages of its journey, such as arrival at a sorting facility, departure from a hub, or customs clearance. Updates usually occur when the package is scanned at various checkpoints. For international shipments, there might be periods where updates are less frequent while the package is in transit between countries.
What do common YJ tracking statuses mean?
- “Pre-shipment / Information Received”: The shipping label has been created, but the package has not yet been picked up by YJ Express.
- “In Transit”: The package is currently on its way to the destination. This status covers various stages like processing at origin, in transit between facilities, or en route to the destination country.
- “Arrived at Destination Country” / “Customs Clearance”: The package has reached the destination country and is undergoing customs procedures.
- “Out for Delivery”: The package has left the local distribution center and is on its way to the final delivery address.
- “Delivered”: The package has been successfully delivered to the recipient.
What should be done if a YJ package tracking status shows “Delivered” but the package has not been received?
If YJ tracking shows “Delivered” but you have not received your package, first check around your property, with neighbors, or with building management. Sometimes packages are left in a secure location or received by someone else. If the package is still not found, contact YJ Express customer service with your tracking number as soon as possible to report the discrepancy. They can initiate an investigation.
