YYEXPRESS, officially known as 扬洋快递 (Yangyang Express), is a logistics company established in 2014. The company specializes in providing cross-border e-commerce logistics solutions, primarily focusing on routes between China and Russia, and China and Kazakhstan. YYEXPRESS aims to offer efficient, safe, and comprehensive logistics services, positioning itself as a “one-stop cross-border logistics solution provider.”
Their services encompass a range of offerings designed to support international trade and e-commerce, including:
- China-Russia International Special Line: Dedicated services for parcels, e-commerce goods, and general cargo moving between China and Russia, including customs clearance, warehousing, and last-mile delivery, utilizing land, air, and rail transport.
- China-Kazakhstan International Special Line: Similar specialized services for shipments between China and Kazakhstan, catering to e-commerce, small packages, and general cargo.
- International Express: General international courier services.
- Overseas Warehouse Service: Providing warehousing solutions in destination countries.
- Warehousing Service: Domestic warehousing services within China.
- Domestic Logistics: Logistics services within China.
YYEXPRESS emphasizes building a robust logistics chain to ensure reliable delivery for its customers.
How to Track YYEXPRESS Packages
Tracking your YYEXPRESS package is straightforward and can be done through multiple methods:
- Via the Official YYEXPRESS Website:
- Visit the official YYEXPRESS website: http://www.yyexpress.com/.
- On the homepage, locate the prominent tracking search bar (usually labeled with “运单查询” or similar, meaning “waybill inquiry”).
- Enter your YYEXPRESS tracking number into the designated field.
- Click the “Track” or “查询” (Inquire) button to view the real-time status and detailed tracking history of your shipment.
- Via Synctrack Tracking Tool:
- Obtain Your Tracking Number: Ensure you have your YYEXPRESS tracking number, which is provided by the sender or seller.
- Visit Synctrack: Go to the Synctrack Tracking Page: https://synctrack.io/couriers/.
- Enter Your Tracking Number: Input your YYEXPRESS tracking number in the designated field.
- Click “Track”: Click the “Track” button to view the tracking details of your YYEXPRESS shipment.
For inquiries regarding YYEXPRESS tracking or other services, you can contact YYEXPRESS directly:
- Phone Numbers:
- 020-37418706
- 020-37418606
- Office Location:
- No. 106 Dayuan South Road, Taihe Town, Baiyun District, Guangzhou City, Guangdong Province, China.
Please note that an email address is not directly provided on their contact page; inquiries are typically handled via phone or their website’s contact form.
FAQs about YYEXPRESS Tracking
1. How do I find my YYEXPRESS tracking number?
Your YYEXPRESS tracking number is typically provided by the seller or merchant after your order has been shipped. It is a unique identifier for your parcel and should be found in your shipping confirmation email, order details page, or on the shipping label itself.
2. What should I do if my YYEXPRESS tracking status isn’t updating?
If your YYEXPRESS tracking status has not updated for an extended period, it could be due to several reasons, such as customs processing, transit delays, or temporary pauses in scanning. It is advisable to wait a few business days. If the status remains unchanged, contact YYEXPRESS customer service with your tracking number for further assistance.
3. What do common YYEXPRESS tracking statuses mean?
Common YYEXPRESS tracking statuses may include:
- “Accepted” / “Collected”: The package has been received by YYEXPRESS.
- “In Transit” / “Departed”: The package is currently moving between sorting facilities or countries.
- “Arrived at Destination Country” / “Customs Clearance”: The package has reached the destination country and is undergoing customs procedures.
- “Out for Delivery”: The package is with a local courier and is on its way to your delivery address.
- “Delivered”: The package has successfully reached its destination.
4. How long does YYEXPRESS delivery usually take?
YYEXPRESS delivery times vary significantly based on the service chosen (e.g., air, land, rail), the origin and destination countries (especially between China and Russia/Kazakhstan), customs processing times, and any unforeseen logistical delays. Specific transit times are usually provided by the seller or can be estimated upon service selection.